Privacy Policy
What information do we collect?
We gather all information that you provide on our website or send to us in other ways. We also store non-identifiable data (information that does not allow for identification of its source). This includes, for example, your interactions with the website and the time spent on various pages.
How do we collect information?
We collect data through the use of our services. Therefore, as you navigate our website, we may collect and store related data. Data can also be collected through your interactions, such as when you send us an email or contact us in other ways.
Why do we collect these personal data?
Your data can be used by us for the following purposes:
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To provide and operate our services
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To develop, tailor, and improve our services
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To respond to your feedback, requests, and desires
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For other internal, statistical purposes
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To enhance our data security and fraud prevention
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To investigate violations and enforce our terms and policies, as well as comply with regulatory or governmental demands.
To whom do we disclose the data?
We may disclose your data under the following conditions: (i) to investigate, uncover, prevent, or act against illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) to collaborate with third parties to enhance your user experience, as far as is reasonable for business purposes. Note that personal data is excluded from the last point ((iv)) and will not be shared with third parties.
How long do we store your private data?
Please note that we retain collected data as long as necessary for the provision of our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.
How do we communicate with you?
If you have general questions about the services or the data we collect and how we handle it, please contact us at info@luminaai.ch.
How can you withdraw your consent?
If you would like us to stop using/storing your data, please contact us at info@luminaai.ch.
Policy Updates
We reserve the right to change these privacy policies at any time. These changes become effective immediately after they are updated